1. Delivery Time
- Cairo & Giza: 2–4 business days.
- Other governorates: 3–7 business days, depending on shipping company and location.
- National holidays may affect delivery times.
2. Shipping Fees
- Shipping fees are calculated at checkout and displayed before payment.
- Fees may vary based on location or order weight.
- We may offer free shipping promotions for orders above a certain value.
3. Order Receipt
- Customers must check the condition of products upon delivery.
- If any damage or error is found, customers must contact us within 24 hours of receiving the order.
4. Shipping Address
- Customers are responsible for providing a correct and complete address.
- Incorrect or incomplete addresses may result in additional shipping charges for redelivery.
5. Cash on Delivery (COD)
- COD is available without any additional fee.
- Customers must ensure the exact payment amount is available at delivery.
6. Delivery Delays
- We strive to deliver on time, but delays may occur due to external factors (traffic, weather, remote areas).
- Customers will be notified in case of expected delays.
7. Contact Us
Email: socials@yafwear.com
Instagram: @yafwear (DM us for fastest response)