Refund policy

1. Return Eligibility

- Customers can return/exchange products within 7 days.

- Items must be unused, unworn, and in original condition with tags.

- Certain items (underwear, swimwear, accessories) cannot be returned.

2. Exchange Policy

- Exchange for size or color is possible (if available).

- If unavailable, store credit or a refund will be provided.

3. Refunds

- Refund via original payment method (card → card, COD → bank transfer/e-wallet).

- Shipping fees are non-refundable unless the item is faulty.

- Refunds processed in 7–14 business days.

4. Damaged or Incorrect Items

- Contact within 48 hours with proof (photo/video).

- Free replacement or full refund will be provided.

5. How to Return

1. Contact customer service via email/phone/WhatsApp.

2. Provide the order number, reason, and photos if needed.

3. We will arrange the pickup or exchange process.

Contact Us

📧 Email: support@yafwear.com

📞 Phone/WhatsApp: +20 112 113 7858